Essential Tile Information - Faqs

Frequently Asked Questions

Use this essential guide for ordering tiles, what to do and not to do with your tiles after installation, maintaining your tiles, and frequently asked questions.


Frequently Asked Questions

What is the difference between porcelain and ceramic tiles?

Porcelain tiles are manufactured by a ’dust-pressed method’ made up of a composition of synthetic materials. They are fired at very high temperatures resulting in a dense impervious fine grained tile. Ceramic tiles are generally made up of organic clay based materials fired at a lower temperature. Glazed porcelain tiles combine the best features of both types durability of porcelain tiles with the low maintenance, extensive colour range & lower production cost benefits of ceramic tiles. Sealing any unglazed tile is recommended to enhance the cleaning and maintenance of the tile.

What are Mosaic Tiles?

Tiles which are 50 mm x 50 mm square or smaller, they can be produced from porcelain, glass, stainless steel, glazes porcelain or ceramic tiles. Mosaics are also available in other shapes like circular or rectangular. They can be installed individually or can be found pre-mounted on mesh or paper sheets. Mosaics may be glazed or unglazed.

What is a tile rating?

There are several types of tile Ratings some refer to the durability, some to the slip resistance and some to the water absorption rate and also quality. Tiles are rated by a series of tests evaluating a tile’s relative glaze hardness, which categorises its ability to stand up to wear and tear, slip ratings which measures the coefficient of friction on the surface enabling selection of suitability (indoor or outdoor). Water absorption enables selection of suitability of tiles depending on climate temperatures differences and wet or dry areas (bathroom or living areas). Surface quality refers to the visible surface blemishes (in glazed tiles) meeting certain criteria enabling to be categorised as first quality.

Can I use a floor on the wall?

Floor tiles may be used on the wall. Keep in mind the size and weight of the tile. However some wall tiles are not suitable to be used on the floor as they may scratch or break due to low load bearing capabilities.

Can I tile on top of old tiles?

Yes you can tile on top of old tiles. The existing tiles surface and substrate will need to be in good condition i.e. no cracks, broken or loose tiles, suitable substrate. A special adhesive will need to be used and best to contact a qualified tradesperson.